Terms and Conditions — Solts PK Online Gaming Platform

1. Eligibility and Account Registration

To create an account and use Solts PK, you must meet all of the following requirements at the time of registration and throughout your continued use of the platform:

• You must be at least 18 years of age.
• You must be registering as an individual for personal, non-commercial use only.
• You must provide accurate, truthful, and complete information during registration. This includes your full name, date of birth, and a valid email address.
• You must not already hold an active or previously closed account on Solts PK.
• You must not be acting on behalf of or in the interests of any third party when depositing, playing, or withdrawing.

Solts PK reserves the right to request identity verification documents at any stage. This may include a copy of your national identity card (CNIC), proof of payment method ownership, or proof of address. Accounts that cannot be verified to Solts PK's satisfaction may be restricted or closed.

By completing registration, you confirm that you meet all eligibility requirements and that the information you have provided is accurate. Providing false information is a serious breach of these Terms and Conditions and will result in account closure.

2. Account Rules and Security

You are fully responsible for maintaining the security of your account. This includes choosing a strong password and keeping your login credentials private. Solts PK will never ask for your password via email, live chat, or any other communication channel.

• Do not share your account login details with anyone, including family members.
• If you suspect unauthorised access to your account, contact support immediately.
• Each player may hold one account only. Creating additional accounts to circumvent restrictions, claim multiple bonuses, or for any other purpose is prohibited.
• Accounts are non-transferable. You may not sell, transfer, or gift your account or any balance within it to another person.
• You are responsible for all activity that takes place through your account, whether or not you personally initiated it.

Solts PK reserves the right to suspend or close accounts at its discretion where there is evidence of rule violations, suspicious activity, or where continuing to operate the account poses a risk to the platform or to other players. In the event of account closure due to a breach of these terms, any remaining balance may be forfeited.

3. Deposits and Withdrawals in PKR

All financial transactions on Solts PK are conducted in Pakistani Rupees (PKR). Supported deposit and withdrawal methods include JazzCash, Easypaisa, Raast, direct bank transfer, and standard debit or credit cards. The availability of specific methods may vary and is subject to change.

Deposits:

• Deposits are processed as quickly as the chosen payment method allows. Most JazzCash and Easypaisa deposits reflect in your account within minutes.
• Minimum and maximum deposit amounts apply and may vary by payment method. Current limits are displayed during the deposit process.
• You may only deposit funds from payment methods that are registered in your own name. Third-party deposits are not permitted.
• Solts PK does not accept cryptocurrency, foreign currency, or any payment method not listed as supported.

Withdrawals:

• Withdrawals are paid to the same payment method used for the deposit wherever possible, subject to that method's withdrawal capability.
• Withdrawal requests are processed by Solts PK and then transferred via the chosen method. Processing times vary by payment method but we aim to handle requests promptly.
• Before a withdrawal is processed, Solts PK may require identity verification to be completed if it has not already been done.
• Bonus funds that have not met applicable wagering requirements cannot be withdrawn. Only real-money balances and eligible bonus-derived winnings are withdrawable.
• Solts PK reserves the right to carry out additional checks before processing large withdrawal amounts. This is a standard risk management practice.

4. Bonuses and Promotions

Solts PK offers a range of bonuses and promotional offers to new and existing players. These are intended to enhance your gaming experience and all come with specific terms that must be read and understood before accepting any offer.

• All bonuses are subject to wagering requirements. This means bonus funds must be bet a specified number of times before they or any winnings derived from them can be withdrawn as real money.
• Wagering requirements and any other conditions specific to a promotion are detailed in the relevant promotion page. By claiming a bonus, you agree to those specific conditions.
• Bonuses expire if not used within the stated timeframe. Expired bonus funds are removed from the account automatically.
• Only one bonus may be active at a time unless otherwise specified.
• Bonuses are intended for individual recreational players. Systematically exploiting bonuses — sometimes called bonus abuse or bonus hunting — is not permitted and may result in bonus cancellation and account review.
• Solts PK reserves the right to modify, suspend, or cancel any promotional offer at any time. Any change will be communicated on the promotions page.
• PSL season promotions, reload bonuses, and other time-limited offers may have additional specific conditions beyond the general bonus terms above.

5. Betting and Gaming Rules

The following rules apply to all betting and gaming activity on Solts PK, including cricket betting, PSL markets, T20 and international cricket, football, esports, slots, live casino, and bingo.

• All bets are placed at the player's own risk. Once a bet is confirmed, it cannot be cancelled or amended except where explicitly allowed by the specific game or market rules.
• Minimum and maximum bet limits apply per game or market. These are displayed within each game or betting market and may change based on account activity, promotion terms, or platform risk management settings.
• In the event of a technical error, system failure, or software malfunction that results in an incorrect game outcome, Solts PK reserves the right to void the affected bets and return the staked amounts to the players' accounts.
• Bets placed on manifestly incorrect odds — for example, due to a data feed error — may be voided at Solts PK's discretion.
• The use of automated betting software, bots, or any tool that gives an unfair advantage is strictly prohibited and will result in immediate account suspension.
• Live in-play betting markets close at the moment specified within the market. Late bets placed after a market's designated cut-off point will not be accepted and any such bets will be voided.
• Solts PK's decision on the settlement of any bet or game round is final. If you believe a settlement is incorrect, contact support within 72 hours of the relevant event's conclusion.

For cricket betting specifically — including PSL matches, T20 internationals, and other Pakistan cricket fixtures — markets are settled based on the official result as declared by the relevant governing body. Rain-affected matches, abandoned games, and revised targets are settled according to the official method applied to that match.

6. Responsible Gaming

Solts PK takes responsible gaming seriously. The platform is intended to be an enjoyable form of entertainment, not a means of generating income or resolving financial difficulties. We actively encourage all players to approach gaming with a clear budget and a healthy mindset.

• Set a budget: Decide before each session how much PKR you are comfortable spending and stick to that amount regardless of whether you are winning or losing.
• Set time limits: Take regular breaks. Playing for extended periods without a break can affect judgement and enjoyment alike.
• Deposit limits: You can set daily, weekly, or monthly PKR deposit limits on your account. Once set, a limit cannot be increased immediately — a cooling-off period applies.
• Session controls: Session time reminders are available to help you keep track of how long you have been playing.
• Self-exclusion: If you feel you need a break from gaming, self-exclusion options are available for periods ranging from weeks to permanent closure. Contact support to activate self-exclusion.
• Minors: If you share your device with others, please ensure that your account is protected and inaccessible to anyone under 18.

If gaming is causing you financial stress, affecting your relationships, or occupying your thoughts excessively, please pause and consider seeking help. For further guidance, visit our Responsible Gaming page.

7. Privacy and Your Personal Data

Solts PK collects and processes personal data as necessary to operate the platform, verify accounts, process transactions, prevent fraud, and communicate with players about their accounts and promotions. Your data is handled in accordance with our Privacy Policy.

• By registering on Solts PK, you consent to the collection and use of your personal information as described in the Privacy Policy.
• We do not sell your personal data to third parties for marketing purposes.
• Data shared with payment processors — such as JazzCash or Easypaisa — is limited to what is necessary to complete the relevant transaction.
• You have the right to request a copy of the personal data we hold about you and to request corrections where information is inaccurate.

8. Account Suspension and Closure

Either you or Solts PK may close an account at any time, subject to the following conditions:

• Closing your account: You may request account closure at any time by contacting support. Any real-money balance remaining at the time of closure will be returned to you via your registered payment method, provided all applicable conditions have been met.
• Suspension by Solts PK: We may suspend or restrict your account at any time if we have reason to believe that you have breached these Terms, engaged in fraudulent activity, or where suspension is necessary for security or compliance reasons.
• Closure by Solts PK: In cases of serious or repeated breaches of these Terms — including bonus abuse, use of automated tools, multiple accounts, or providing false information — Solts PK reserves the right to close the account permanently and, depending on the circumstances, to withhold any remaining balance.
• Where an account is closed due to a player's own responsible gaming request or self-exclusion, re-registration during the exclusion period is not permitted.

9. Limitation of Liability

Solts PK provides the platform on an "as available" basis. While we aim to keep the platform running smoothly at all times, we cannot guarantee uninterrupted access or error-free operation.

• Solts PK is not liable for losses resulting from platform downtime, delayed deposits or withdrawals caused by third-party payment processors, internet connectivity issues on the player's side, or any event outside our reasonable control.
• Solts PK is not responsible for any losses arising from a player's failure to secure their account credentials or from unauthorised access to an account where the player has not notified us promptly.
• Any content on the platform — including game descriptions, betting information, and promotional material — is provided for informational and entertainment purposes. It does not constitute financial, investment, or professional advice of any kind.
• The maximum liability of Solts PK to any player in respect of any single event or series of related events shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

10. Changes to These Terms and Conditions

Solts PK may update these Terms and Conditions from time to time. When changes are made, the revised version will be published on this page with an updated "Last Updated" date. Continued use of the platform after an update constitutes acceptance of the revised terms.

• For significant changes — such as those affecting how withdrawals work or how bonuses are structured — we will aim to notify active players via email or an on-site notification before the change takes effect.
• It is your responsibility to check this page periodically and stay informed of any updates. The current version of the Terms always supersedes any previous version.
• If you do not agree with any updated terms, you should stop using the platform and contact support to arrange account closure and withdrawal of any remaining balance.